Get professional medical information services for your pharmaceutical products from DRA. Our highly trained experts can accurately handle all customer contacts in Finland for you in a timely and customer-oriented manner.
Our medical information services for pharmaceuticals include:
- Available during office hours
- Set-up and maintenance of customer-specific phone numbers in Finland
- Medical information enquiry management
- Timely, accurate and consistent responses
- Adverse events and complaints intake, reconciliation and reporting
- Translating enquiries into English
Dealing with customer complaints and queries can be time consuming, let DRA’s experts take care of it for you. In addition to pharmaceuticals, we also provide medical information services for health technology and cosmetic products.
At DRA, highly trained personnel, all with a pharmaceutical education, provide you with full medical information services for the Finnish market. We provide these services in Finland during office hours so that your customers can easily request information and instructions about your pharmaceutical products, make complaints and report adverse reactions. DRA’s experts ensure high-quality data processing and customer service.
Our growth story continues – DRA Consulting to become part of the PharmaLex Group
DRA and PharmaLex are merging to create a centre of pharma and Health Tech expertise with nearly 3,000 experts. The merger will bring synergies for the customers of both companies while helping to accelerate Nordic cooperation in the pharmaceuticalmarket.
Press Release: PharmaLex expands Nordic footprint across key business units with DRA Consulting merger
PharmaLex expands Nordic footprint across key business units with DRA Consulting merger
New drug substances manufacturing site GMP certified thanks to DRA’s expertise
When building up a new drug substances manufacturing site, our client needed consultation on the GMP requirements, and to complement their own resources, a team of GMP and pharmaceutical chemical experts from DRA was set up.